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Shipments and returns

La maison du Haut-parleur, the speaker kit specialist and the high-end speaker. Founded more than forty years ago, our expertise in the field of audio kit and speaker is incomparable. Our three auditoriums in PARIS, TOULOUSE and LYON offer you the biggest choice audio kits in permanent listening. Our stocks allow to answer as quickly as possible to your requests in Paris as in province.

Shipping of your package

Packages are usually shipped within 2 days after receipt of payment. They are shipped              via a carrier with a tracking number and delivered with or without signature. Whatever the mode of              selected delivery, we send you a link to track your package online.
Shipping costs              include preparation and packing costs as well as postage. The preparation costs are              the shipping costs vary according to the total weight of the package.
We recommend you              therefore to group all your items in a single order to optimize the cost of transport. Indeed, we can not group two orders placed separately and shipping charges apply to each of them.
The different modes of transport are :
  • Pick up in store - Paris.
    The pick up is at the 138 avenue Parmentier, 75015 Paris, at the opening hours of the shop (Tuesday to Saturday, between 09:30 and 13h00 then between 14h30 and 19h)
    By default, we keep one year the material. stocké.

  • Pick up in store - Toulouse.
    The pick up is at the 8 Rue Ozenne, 31000 Toulouse, at the opening hours of the shop (Tuesday to Saturday, between 10h00 and 12h30 and 14h00 and 19h).
    By default, we keep one year the material.

  • Cubyn relay.
    The care and implementation package is insured by Cubyn, its transport is then provided by Colissimo relais.
    By default, La Maison du Haut-Parleur ensures your goods up to 250 euros. We adjust automatically this insurance when your purchases exceed this limit.
    The deadline for indicative delivery is 3-4 days.
    This means of delivery is limited to shipments of less than 30kg and having a development of less than 185cm.

  • Cubyn standard with or without signature.
    Cubyn takes care of it and puts it in a parcel, its transport is then ensured by Colissimo.
    By default, the Speaker House insures your goods up to 250 euros. We automatically adjust this insurance when your purchases exceed this limit.
    The indicative delivery time is 2-3 days.
    This means of delivery is limited to shipments under 30kg and having a development of less than 185cm.

  • Cubyn express.
    By default, La Maison du Haut-Parleur ensures your goods up to 250 euros. We automatically adjust this insurance when your purchases exceed this limit.
    The indicative delivery time is 3-4 days..
    This means of delivery is limited to shipments under 30kg and having a developed less than 185cm.

  • Custom shipment.
    These shipments are limited to carts exceeding 30kg. Two solutions are possible:
    Multi package: Your articles are all weight less than 30kg. We can therefore make several packages of less than 30kg. We will contact you to send you the price of the shipment that can be made in Cubyn standard, relay or express.
    Dedicated transporter: You have controlled speakers or electronics weighing more than 30kg. We advise you then to come pick up the material in the shop. In case of impossibility, we to charter a carrier. We will contact you shortly to arrange transportation and to indicate the cost of delivery.
    By default, la Maison du Haut-Parleur insure your goods at the value of their purchase price.

Return of your package

You have 14 days from the date of receipt of your order to return a product. The costs of return in a case of retraction are the responsibility of the customer. .
The product must be returned in its original condition, the packaging, the labels must be returned in a new condition.
Any non-compliant returns can not be processed and return charges will be at your expense.
The product will be refunded within a maximum of 30 days upon receipt of the parcel.
Any parcel refused during delivery without telling us will result in a refund deducted from the return charges billed by the transportation service.
Attention, special case manpower, welded filters, hp mounted, etc.