Terms of Sales

You will find below the general conditions of sale related to the website La Maison du Haut-Parleur


The purpose of these general conditions of sale is to define all the contractual relations between La Maison du Haut-Parleur and the customers wishing to place an order. The customer must have read the general conditions of sale before sending his order. By confirming it, he accepts the said conditions in their entirety.


The selling prices of products online on the website of La Maison du HautParleur, indicated in euros, are those in effect at the time of registration of the purchase order by the buyer. They do not include shipping costs, charged in addition to the price of products purchased and calculated according to the total weight of the order. The shipping costs will be indicated before the registration of the order by the buyer. Prices include the value-added tax (VAT) applicable on the day of the order and any change in the applicable rate V.A.T will be automatically reflected in the price of the products sold by La Maison du Haut-Parleur on its website. La Maison du Haut-Parleur reserves the right to change prices at any time but agrees to apply the rates in effect that you have been indicated at the time of your order, subject to availability on that date. Any order made before the price change and not delivered before the price change will not be subject to this change (whether a price increase or a decrease). All prices are subject to obvious typographical error. Prices charged and quoted by La Maison du Haut-Parleur include an ecoparticipation. These prices are given for material settled cash and agree excluding fixed participation to the expenses of sending and confection of the parcel. An invoice will be issued upon delivery of the equipment.


Our product offers and prices are valid as long as they are visible on the site, while stocks last. All our products are guaranteed new. If despite our vigilance, the products turn out to be temporarily or permanently unavailable, we will inform you by mail or by make a phone call as soon as possible. In case of temporary out of stock on one of the products of your order, we will wait for the availability of this product in order to send your entire order at once. In case of final product break after placing your order, we will offer refund by check of the products out of stock. The sold articles are described and presented with the greatest possible precision. If, despite all our precautions, errors occur, we could in no case be engaged for this fact. The pictures representing our products are only indicative.


Articles are offered within the limits of available stocks. Any order is valid as acceptance of prices and general conditions of sale. If you want to order online, a guided search allows you to find all our items and then make your choice to place your order.


All orders are payable in euros. Settlement with the order: by credit card (Carte bleue, Visa card, and Mastercard) give the number of your card (16 digits), the date of expiration and the visual cryptogram (the last 3 digits inscribed on the signature area at back of your card). Any order whose payment by CB is refused by the banking organization is automatically canceled.


All our products have a manufacturer's warranty of 1 year from the date of invoice. Our warranty does not cover damage caused by connection errors, surges, falls, misuse. The warranty conditions are for each product, those provided by the manufacturer or the importer. In the case where the expertise confirms the malfunction of the equipment, it will be carried out free of charge the repair of the equipment or the exchange as the case may be.


The total amount, inclusive of VAT, of the participation fees for the preparation and the dispatch of the order, varies according to the mode of transport and the total weight of the order. The products are delivered to the delivery address indicated during the ordering process. The delivery time can not exceed 45 days unless prior consent of the customer. The House of the Speaker can not be held responsible for the consequences due to a delay of delivery by the Post Office or Colissimo as well as UPS. The buyer is obliged to check, in the presence of the postman or the deliveryman, the condition of the packaging of the goods and its content upon delivery. If you are absent the day of the delivery of your parcel:
If it was sent to you by Colissimo, a notice of passage is deposited in your mailbox. You then have a period of about 10 days to collect your parcel at your post office with your "Colissimo" number, which appears on the notice. If your parcel is sent by carrier and you are absent during the delivery, it leaves you a notice of passage on which his phone number appears so that you can agree on a new delivery date. Delivery OUTSIDE METROPOLITAN FRANCE (DOM TOM, abroad): For our customers of Overseas Departments and from abroad, it is advisable to send us, by mail or fax, a quote request or pro forma invoice for quotation of shipping costs (economic or priority option). Shipping will be unavailable for the entire order (only one shipment).


The risks are transferred to the buyer as soon as the goods leave the La Maison du Haut-Parleur store. Hidden defects: In the event that the products that we delivered to you would present a hidden defect, we will choose either to eliminate this vice or to replace the stale product by another. The products offered are in accordance with the French legislation in force and the standards applicable in France. The cost of return in the event of a withdrawal will be your responsibility.


According to the law in force, the customer has a legal period of retraction of 14 days from the date of delivery of the products ordered to exercise his right of retract. When the right of retract is exercised, the trader is obliged to repay the consumer without delay and no later than 30 days following the date on which this right was exercised. Beyond this, the sum due is, as of right, yielding interest at the legal rate in force. Reservations for La Poste:
For a shipment made by La Poste, we ask you not to receive a damaged package (cardboard with visible traces of opening and / or deterioration): it is imperative that you refuse. If a damaged parcel has been left in your mailbox or your guard has received it, the parcel is considered "accepted as is". If no reserves have been issued, we will not be able to take into account any claims, or to make any compensation.
Reservations with regard to the carrier:
The customer will have to indicate on the transport documents the precise and significant reserves concerning the deteriorations undergone by the goods during the transport, and to confirm these reserves to the conveyor by Registered Letter with Acknowledgment of receipt within 3 days of delivery. Otherwise, his responsibility may be engaged.
Reservation with respect to La Maison du Haut-Parleur:
Any claim relating to the goods and not to the transport, will have to be notified by mail to La Maison du Haut-Parleur - After-Sales Service - 138 Av. Parmentier 75011 PARIS or by e-mail to maisonhp@sfr.fr, within 14 days following the date of receipt of the material. We can not accept a claim over the phone.


Nominative Data: The collection of your personal data is necessary for us to take into account your request. By indicating us your e-mail, you will be able to receive a confirmation of your order. The information collected on the website of La Maison du Haut-Parleur during any order from the buyer is necessary for the management and processing of orders by La Maison du Haut-Parleur. Intellectual Property: All elements of the La Maison du Haut-Parleur's Site, including the underlying technology, are protected by copyright, trademark or patent law. They are the exclusive property of La Maison du Haut-Parleur. this reproduction is strictly prohibited. Jurisdiction: The parties agree that the contract is subject to French law. In case of dispute, the Commercial Court of Paris has sole jurisdiction, except in case of dispute with non-merchants for which the rules of legal jurisdiction apply.

Contact Us

La Maison du Haut-Parleur 
Société à responsabilité limitée
Capital social : 10.000,00 euros
Siège social : 138av. Parmentier - 75011 Paris 
RCS Paris 316 570 555
TVA intracommunautaire : FR3316570555
Tél : (+33)1 43 57 80 55